Product Care and Maintenance

When buying new windows and doors you will need to know the basics of keeping your home looking great and as new owners of top quality products, you'll have to spend very little time keeping them in excellent condition.
To maintain your products they will benefit from a small amount of care and attention.

1. General cleaning of PVC-U and aluminium products; Frames are best cleaned by regular (six monthly) washing with warm soapy water. If exposed to smoke, cooking fumes or external pollution, or you are in a coastal location, please wash more frequently as these conditions can cause permanent discolouration. Avoid leaving anything that can rust on the external cill of your products as this will become more permanent
2. Residential Doors, Patio Doors and Bi-folding Doors; The cill frame and any stainless steel tracks should be cleaned with a soft brush and warm soapy water, taking care to clear all drainage slots. Any hinges, locks or wheels, should be regularly lubricated to ensure smooth movement and slick lock operation.
3. Casement Windows; Keep the friction stays clear of dirt and debris. If stays become too slack, tighten gently with the small brass friction screw, ensuring the tension is equal on both sides. Lubricate all visible moving parts on the stays and the locking systems, with a silicone based spray or light machine oil. Clean off any excess lubricant. If handles become loose, remove the cover caps and tighten the screw gently, then replace the cover cap. Continued use with wobbly handles, can damage the gearbox on the locking mechanism.
4. Glass; Glass is best cleaned with warm soapy water or with readily available consumer glass products. however avoid spraying the frames with these chemicals. If you have leaded glass, this will appear silver when new, oxidisation will occur and the lead will change colour, ending up as a dark grey colour. This is normal and will take a couple of months before stabilising.
5. Drainage; From time to time, particularly after heavy rainfall, you may notice a small accumulation of water in the bottom of the Cill frame. This is normal, this water will eventually disperse through the drainage slots and into the dispersion channels designed inside the PVC-u profiles. It is vital to keep these drainage slots free of dirt and debris.
6. Condensation; Your new windows should help reduce condensation in your home. The latest energy saving glass means the inner pane is much warmer than single or old double glazing. however, condensation is caused by the humidity in the house, usually coupled with poor ventilation.

C & L Windows and Conservatories Ltd

48, Stroud Road

Gloucester

Gloucestershire

GL1 5AJ

(01452) 526028

www.candlwindows.co.uk