Monday 27 April 2015

Which? Trusted Traders.

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Need a Which? Trusted Trader?

  • Find reputable Which? endorsed traders in your local area.
  • Our traders have gone through a rigorous assessment process before becoming a Which? Trusted Trader.
This service is available to anyone searching for tradespeople in the home improvements and motoring repairs industries.

We have been lucky enough to be accept as a Which? 
Trusted trader.

C & L Windows and Conservatories Ltd
48, Stroud Road
Gloucester
Gloucestershire
GL1 5AJ

01452 526025
www.candlwindows.co.uk 





    Tuesday 21 April 2015

    Summer Months: Peak Season for Burglary

    The upcoming summer conjures visions of beach vacations, relaxing in the sun, taking road trips, and simply enjoying time off from school and work.
    While the summer months are known as holiday time, it’s also peak season for burglaries. Are you prepared to keep your home safe while you are off enjoying the summer sun?

    Why Summer is the Peak Season for Burglary


    Why are the summer months the peak time for burglaries? It probably has to do with many of us going on holiday, worried more about packing a suitcase and slathering on sunscreen than we are about security our homes. Crime rates increase approximately 10% in June, July, and August. The simple reason for the crime rise could be because people let their guards down. In the rush to get ready for their holiday, home security is often forgotten. Other reasons for crime rising in the summer could include schools being on break and more teenagers being around or simply that the heat makes people cranky.
    Whatever the reason, the fact is that crime does increase in the summer. While you’re preparing for holiday or just looking to get out of the house to enjoy the nice weather, be sure to take precautions to keep your home safe from potential burglars.

    Tips to Keep Safe

    There are several simple things you can do to keep your home from becoming one of the statistics.
    If you are planning a vacation:
    • Contact a trusted neighbour and let them know your travel plans. Your neighbour can keep an eye out around your house.
    • Stay off social media. Don’t post travel plans, “check-in”, or post photos while you are away.
    • Lock all the doors. Make sure all doors and windows are securely locked.
    • Make it look like someone is home. Stop your mail and newspaper delivery, put timers on lights inside and outside, and leave a car parked in the driveway.
    To keep your garden safe:
    • Put all tools and ladders away after you've used them. Ladders can be used to climb in second story windows and tools like hammers or screwdrivers can be used to gain entry.
    • Lock the front door. When you’re working in the back yard, be sure to lock the front door and put the garage door down.
    • Install motion detecting lights. Motion detecting lights are inexpensive and can light up entry ways to the home.
    C & L Windows and Conservatories Ltd
    48, Stroud Road
    Gloucester
    GL1 5AJ

    www.candlwindows.co.uk
    01452 526028

    Thursday 16 April 2015

    Do you know how safe your area is?

    Gloucester City Crime Maps

    The Home Office have launched a national website www.police.uk where the public can, for the first time, access numbers of recorded incidents to the Police in all streets of England and Wales. The website also provides details of your local Safer Community Team (SCT) and information about meetings with the Police that the public can attend and raise any concerns. The Home Office are seeking a greater level of transparency and hope to include more information in the future about conviction rates and court progress reports.

    Viewers of the maps should however be cautious when interpreting the data, as one street in Gloucester has been highlighted as an Anti-Social Behaviour (ASB) hotspot, when this is not the case. Click here to read the response from Superintendent Gary Thompson, Chair of Safer Gloucester, explaining why Fairford Way has been highlighted.

    Do you know how safe your area is? Is your property as safe and secure as it should be? 



    C & L Windows and Conservatories Ltd
    48, Stroud Road
    Gloucester
    Gloucestershire
    GL1 5AJ
    www.candlwindows.co.uk
    01452 526028

    Thursday 9 April 2015

    Energy efficient windows

    All properties lose heat through their windows. But energy-efficient glazing keeps your home warmer and quieter as well as reducing your energy bills. That might mean double or triple-glazing, secondary glazing, or just heavier curtains.

    How much you can save

    By installing double glazing in an entirely single-glazed house you could save the following each year:


    Benefits of energy-efficient windows

    • Smaller energy bills.
    • Smaller carbon footprint.
    • More comfortable home: energy-efficient glazing reduces heat loss through windows and means fewer draughts and cold spots.
    • Peace and quiet: as well as keeping the heat in, energy efficient-windows insulate your home against external noise.
    • Reduced condensation: energy-efficient glazing reduces condensation build-up on the inside of windows.
    The costs and savings for energy-efficient glazing will be different for each home and each window, depending on its size, material and the installer you choose. Double glazing should last for 20 years or more.

    How energy-efficient glazing works

    Double-glazed windows have two sheets of glass with a gap in between, usually about 16mm, to create an insulating barrier that keeps heat in. This is sometimes filled with gas. Triple-glazed windows have three sheets of glass, but aren't always better than double-glazed windows. To choose the most energy-efficient window look for the BFRC rating
    Energy-efficient windows come in a range of frame materials and styles. Performance criteria vary according to the following:
    • How well they stop heat from passing through the window.
    • How much sunlight travels through the glass.
    • How little air can leak in or out around the window.

    What to look for

    • Glass
    • The most energy-efficient type for double glazing is low emissivity (Low-E) glass. This often has an invisible coating of metal oxide, normally on one of the internal panes. This lets in light and heat but cuts the amount of heat that can get out. 
    • Gaps between the glass  
    • Very efficient windows might use gases such as argon, xenon or krypton in the gap between the sheets of glass.
    • Pane spacers
    • These are set around the inside edges to keep the two panes of glass apart. For maximum efficiency, look for pane spacers containing little or no metal – often known as ‘warm edge’ spacers.

    Frame materials

    For all frame materials there are windows available in all energy ratings.
    • uPVC frames last a long time and may be recycled.
    • Wooden frames can have a lower environmental impact, but require maintenance. They are often used in conservation areas where the original windows had timber frames.
    • Aluminium or steel frames are slim and long-lasting, and may be recycled.
    • Composite frames have an inner timber frame covered with aluminium or plastic. This reduces the need for maintenance and keeps the frame weatherproof.

    Energy rating

    Some window manufacturers show the energy efficiency of their products using an energy-rating scale from A to G. The whole window (the frame and the glass) is assessed on its efficiency at retaining heat. The scheme is run by the British Fenestration Rating Council (BFRC). Visit BFRC for more information.

    Ventilation

    Replacement windows will be more airtight than your original frames, so condensation may build up in your house due to the reduced ventilation. If your house does not have much background ventilation, look for replacement windows with trickle vents incorporated into the frame to let in a controlled amount of ventilation.
    If you start to see condensation building up around your windows, there may be a damp problem in your home. As a general rule, damp occurs when there is inadequate ventilation, inadequate heating, inadequate insulation or a combination of these. If you've started to notice condensation in between the panes of glass in your double-glazing units then it is likely that the seal is broken, and the unit will need to be replaced.

    Conservation areas

    These areas are of special architectural or historic interest, meaning that any work you carry out on your home must preserve or enhance the character of the area. This does not necessarily mean you cannot replace your windows, but might mean you will need to get windows that complement the character of the building and area. Double glazing can be made to look like your building’s original windows, but for any changes you do need to contact your local council’s conservation officer for guidance.

    Windows in period properties

    If you live in a conservation area or in a listed building there may be restrictions on what you can do to your windows. There are a number of non-intrusive window insulation options available for historic homes such as heavy lined curtains, shutters, secondary glazing and sealed blinds. However, each historic building is considered individually so check with your local council to see what options are available to you.

    Listed buildings

    Listed buildings have tight controls on what you can change on the outside and sometimes the inside as well, depending on their grading. Old sash windows in historic properties can be protected not only for their appearance but also the materials and methods used to make them. But secondary glazing can be a non-intrusive way of insulated historic windows from the inside, and may be granted permission.
    There are other ways to make historic buildings more energy efficient but you will need to consult, and apply for permission from, your local planning authority.

    Sash windows

    Sash window units are common features of period properties and can be a design feature. They consist of two vertically sliding frames, but are often badly fitting and made of single pane glass so have poor insulating properties.
    If you want to insulate your sash windows there are a number of alternatives to conventional double glazing. If you want to keep the design and look of the sash windows, there are units available that are in keeping with the original design; these are fitted and sealed to prevent draughts and incorporate double glazing to reduce heat loss. The frames don’t need to be plastic, but can be metal or wood with an insulated core.
    An increasing number of double glazing companies offer double glazing in period properties. Replacing sash windows can be expensive, so good-quality secondary glazing may be worth considering.

    Alternatives to double glazing

    If you can’t install double glazing – for example, if you live in a conservation area, period property, or listed building – you can install secondary glazing, or use heavy curtains, or do both. Find out how to fix the draughts around your windows by visiting our draught-proofing pages.

    Secondary glazing

    A secondary pane of glass and frame can be fitted inside the existing window reveal. This won’t be as well sealed as a double-glazing unit, but will be much cheaper to fit, and will still save energy. Low emissivity glass will improve the performance of secondary glazing.
    Secondary glazing kits are available for the proficient DIYer – these cut down on costs and are a non-intrusive way of insulating your windows.

    Curtains, sealed blinds and shutters

    Curtains lined with a layer of heavy material can reduce heat loss from a room through the window at night and cut draughts. Hollow blinds, fitted into place with a sealed frame, and sealed shutters will also help cut draughts and keep your heat in for longer.

    Installing energy-efficient glazing

    Before installing double glazing, check with your local planning office if any of the following apply:
    • You live in a conservation area.
    • You have an article 4 direction on your property, removing the right of permitted development.
    • You live in a listed building.
    Most people have double glazing fitted by a professional.

    Finding an installer

    England and Wales

    In England and Wales, the easiest way to make sure your windows are fitted to the Government’s building regulations standards is to choose an installer who is registered with one of the official Competent Person schemes. Installers registered with these schemes will give you a certificate when the job is finished that states your new windows have been fitted in compliance with the regulations.
    If you use an installer who isn’t registered with one of these schemes, you will need to apply for building control approval before installing the window.
    As secondary glazing is more specialised than double glazing, there isn’t currently a central body that certifies these installations. Use the websites above to search for glazing companies and check whether they also provide secondary glazing. Always get a number of quotes to get the best deal.

    Doors and conservatories

    Energy-efficient doors

    Like any other part of the home, doors can be insulated and draught-proofed to prevent heat from escaping. Building regulations state that installing a new door requires approval from the relevant buildings control body, and new external doors now generally contain integrated insulation to reduce heat loss and comply with the regulations.
    A properly fitted new external door should include an effective draught-proofing system. Existing doors can be improved by fitting draught-proofing strips around the seals and the letterbox. Fitting draught-proofing to the doors and windows will save the typical household between £15 and £55 a year.

    Conservatories

    Even the best-quality glazing loses heat more quickly than an uninsulated cavity wall. This means that conservatories are not thermally efficient and should not be heated. Provided they are never heated, and the doors between the conservatory and the heated house are kept shut in cold weather, they can actually reduce heat loss by acting as an extra insulating layer outside your house. You can make the most of this by installing a sealed sliding door, and sealed blinds or heavy, lined curtains to separate the conservatory more effectively from the rest of your house.
    If you heat your conservatory, any benefit you may have had will soon disappear along with the heat that escapes into the outside air. Double glazing, blinds and shutters can all reduce the amount of heat wasted, but it is not possible to bring a conservatory up to the thermal standard of even an averagely insulated room.

    C & L Windows and Conservatories Ltd
    65, Seymour Road
    Gloucester
    Gloucestershire
    GL1 5PT
    www.candlwindows.co.uk

    01452 526028

    Tuesday 7 April 2015

    Facebook for Business

    Facebook for Business

    FACEBOOK IS A GREAT PLACE
    to do business. It's another way to engage with customers and potential customers. People who use facebook can check you out, and see whether they like what you do. It's free and really straight forward to set up a company page. You will need a personal page so if you already have one make sure your privacy settings are set how you want, or set up a personal profile with just the basic information to get you started.

    1. SET UP
    From your personal page there's a drop down menu at the top right, click 'create a page' If you have a showroom, trade counter or somewhere customers come to, click local business or place. If it's an HQ or internet business choose company, organisation or institution. If you have multiple showrooms set these up separately and also create a brand page.
    Then just follow the instructions. Add in as much detail as possible and choose photos that fit the boxes. You might find it easier to upload then from a phone or tablet.

    2. GET LIKED
    You need 30 likes to get the reporting from facebook, so it's worth getting these out of the way first. It doesn't matter who they are. So just ask friends, family and people who work with you.
    The number of 'likes' your page has, is linked to the number of people who see it, so it's always good to go for more.

    3.POSTING
    Choose how often you're going to post. They suggest 2-4 times per week. A frequently updated wall is always good for people checking you out. Video's and photos get noticed most, so use them wherever possible. Take photos or video clips of the outside and inside of your premises, and if they are willing, people who work with you.
    Testimonials are really powerful. Take a photo of an installation and post it with a comment from the customer, with their permission. Photos of jobs, deliveries and products are also good. The way to test whether it's ok to post something is to ask yourself if you would say it in front of a  customer.

    4. MONITORING
    Keep the notifications settings set to let people know if anything is posted to the page. Because it's easy to use, people will like, share and post comments. If it's a good comment the sooner you can say thank you, the better. If it's a customer that you need to deal with because something's gone wrong, do it. Pick up the phone and resolve the issue. Then when you've sorted it reply: We have just done this for you, is everything OK now? This gives them the opportunity to say something good about you. If its something that's not appropriate you can hide the comment.

    5. BOOSTING POSTS
    Facebook is a great way to get noticed by potential customers. People trust their facebook wall, and they can check you out first. Boosting posts means paying to have the message delivered to their wall. First choose a post, or create a Facebook advert, and then you can decide on your audience. You can select the location and even the jobs or interests of people you'd like to see your post, then choose an amount of money and time you want to run. It's a great way to promote special offers, open days and product information.

    C & L Windows and Conservatories Ltd
    48, Stroud Road
    Gloucester
    Gloucestershire
    GL1 5AJ
    www.candlwindows.co.uk
    01452 5260028


    Thursday 2 April 2015

    Anti Bump / Snap Locks



    If your door, like many homes is a uPVC or Composite Door, you probably feel very secure in your home.

    When you lift the handle and you hear all the mechanism slot into place – it’s a good sound... it makes you feel safe.

    But here’s the thing – the entire locking mechanism of your door relies on one thing...
    ...the euro cylinder (the lock) which holds it all together

    Door companies fit these locks into your door because they are cheap (some cost the companies as little as 37p) We fit anti bump / anti snap locks as a standard, as your safety is worth the extra money.

    Until now - only a handful of professional locksmiths and well researched criminals knew about these insider tactics of breaking locks used in 90% of doors in the UK and Europe.
     
    But as with most things and with the help of the internet, these practices are now fast becoming common place among the criminal underground and the opportunist thief.
     
    Now criminals are using techniques called – Lock Bumping and Lock snapping on these locks.

    What’s worrying is - Lock Bumping keys are used legitimately by locksmiths and therefore legally available. In the hands of thieves they can be used as master keys to open any number of locks quickly and with minor disturbance.

    Now if your wondering what Bumping, Snapping or Drilling is check out the videos on this site. But please be warned – these videos are intended to inform you how easy it is for criminals to gain access to your home - You may not sleep as easy tonight after viewing.


    https://www.youtube.com/watch?v=hr23tpWX8lM - lets make sure your home is secure.



    C & L Windows and Conservatories Ltd
    48, Stroud Road
    Gloucester
    Gloucestershire
    GL1 5AJ

    01452 526028

    www.candlwindows.co.uk 

    Wednesday 1 April 2015

    Residence 9

    Windows................. the way their meant to be; 

    Residence 9 is a premium window system designed to replicate the 19th Century Flush Sash Timber Window. It can be considered for use in Conservation Areas due to its authentic appearance. This authentic design is also appealing to any homeowner who wants a top end luxury window brand

    Residence 9 is designed to replicate the flush sash designs found in cottage properties in our villages. It enables you to replace your window with an authentic design and in authentic colours, without losing the character appearance and feel of the period. Crucially, you can now achieve this in a virtually maintenance free composite material.

    With your Residence 9 window, you can specify traditional Butt Hinges to maintain original features. Modern windows often lack this character as the hinges are hidden. The authentic ironmongery is crucial to maintaining an authentic kerbside appearance.

    You can personalise your Residence 9 windows with a choice of handles. The Monkeytail and Peardrop designs were popular designs of the period. If your room is more contemporary you can also specify more modern finishes like Chrome, Brass or a Gorgeous Pewter Patina

    Old timber windows often had a raised moulding that ran horizontally across the transom. This bar looked distinctive and gave the window depth and character. Its function was to shed dripping water and to increase the strength. That’s why we recreated the feature with Residence 9





    C & L Windows and Conservatories Ltd
    48, Stroud Road
    Gloucester
    Gloucestershire
    GL1 5AJ

    01452 526028
    www.candlwindows.co.uk